Complete the following form. List the URL for each page separately you want changed on your site! Be specific as what you want changed. For example if you want some wording changed in the 2nd paragraph, list the specific wording you want deleted, and the specific wording you want inserted in its place. Changes are made within 24 hours.

SiteStudio Manual and Tutorial Movies

Note: This section covers SiteStudio, our online web site builder. The SiteStudio manual is very complete and covers everything you can do with SiteStudio. In addition, the Tutorial Movies give you a visual example of creating a web site, adding pages, making changes, and other possibilities using SiteStudio.

SiteStudio Manual

SiteStudio Tutorial Movies - Click to Watch Movie:

Getting started in SiteStudio

Creating a Product Page in SiteStudio

Creating an FAQ Page in SiteStudio

Editing a page in SiteStudio

Password protecting a page in SiteStudio

Configuring your Site Settings in SiteStudio

Outlook Express Setup

(Note: The following settings apply to your POP3 (Incoming Mail Server) settings only. DO NOT change your SMTP (Outgoing Mail Server) settings. Continue to use your current ISP (Internet Server Provider) settings to send outgoing email. If you want the email to appear that it was sent by "yourdomain.com" then edit your email account and put "you@yourdomain.com" as the "from" email address.

1. Click "tools" then "accounts" from the Outlook Express menu bar.
2. Then click the "add" button and select mail.
3. Insert your name on the next screen and click "next".
4. Choose "I already have an email..." and put your new email address (yourname@yourdomain.com) in this space and click next.
5. Choose "POP3" for the incoming server, then for incoming mail put
mail.yourdomain.com. For the Outgoing Mail Server (SMTP) use your ISP's settings. If you don't know your ISP's SMTP settings, check your other email account (ISP account) and copy the SMTP settings to this new account. Then press next.
6. Put your account name (which is yourname@yourdomain.com), and your password on this page. Check "remember password" and you won't have to furnish it each time you check your mail. Then click next, then finish on the next page and you're done!

Netscape Messenger Setup

(Note: The following settings apply to your POP3 (Incoming Mail Server) settings only. DO NOT change your SMTP (Outgoing Mail Server) settings. Continue to use your current ISP (Internet Server Provider) settings to send outgoing email. If you want the email to appear that it was sent by "yourdomain.com" then edit your email account and put "you@yourdomain.com" as the "from" email address.

1. Click "edit" then "preferences" then choose "mail servers" under the Mail and Newsgroups section.
2. Under incoming mail server click "add" and for the server name put: mail.yourdomain.com
Then on the next line select POP3 server, then on the User Name space put your complete email address. Check the "remember password" box and click OK.
3. For outgoing mail (SMTP) server use your existing ISP (Internet Service Provider) settings. Click OK and you're done!

Eudora Setup

(Note: The following settings apply to your POP3 (Incoming Mail Server) settings only. DO NOT change your SMTP (Outgoing Mail Server) settings. Continue to use your current ISP (Internet Server Provider) settings to send outgoing email. If you want the email to appear that it was sent by "yourdomain.com" then edit your email account and put "you@yourdomain.com" as the "from" email address.

Eudora has a good support page with illustrations and step by step setup instructions. It is here

Your mail server settings for your incoming (POP3) server is: mail.yourdomain.com
For outgoing mail (SMTP) server use your existing ISP (Internet Service Provider) settings.
Your user name (login name) is your complete email address (yourname@yourdomain.com)

Other Email Programs Setup

(Note: The following settings apply to your POP3 (Incoming Mail Server) settings only. DO NOT change your SMTP (Outgoing Mail Server) settings. Continue to use your current ISP (Internet Server Provider) settings to send outgoing email. If you want the email to appear that it was sent by "yourdomain.com" then edit your email account and put "you@yourdomain.com" as the "from" email address.

For other email programs you will need to read the help file that came with the program or contact the program vendor for information.

Your mail server settings for both incoming (POP3) are: mail.yourdomain.com
Your user name (login name) is your complete email address (yourname@yourdomain.com)
For the Outgoing Mail Server (SMTP) use you ISP's settings. You may have to check your other email account and copy these settings in order to insert them into the space here.

To add or delete an email address complete the form below. You will receive a confirming email when the change has been made so do not attempt to use the new email addresses until you get the confirmation that they have been setup.

An email forwarder is an email address at your domain that forwards to an existing email address that you own. A forwarder can forward to an email address you have at your domain, or it can forward to an ISP issued email address. For example you could have you@yourdomain.com forward to your AOL address at youraoladdress@aol.com To add or delete an email forwarder complete the form below. You will receive a confirming email when the change has been made so do not attempt to use the new email addresses until you get the confirmation that they have been setup.

Spam and virus scanning is enabled by default on our servers. If a virus is detected in an email then that email is deleted. For Spam scanning, we utilize the Real Time Blacklist lookup system, whereby each email received on our server is checked to see if it is from an IP address of known spammers. If it is from a known spammer then it is rejected. Of course this will not catch all spam. In addition, if you want receive email from persons who have their server blacklisted, then it will be rejected, so you will need to exclude your domain from scanning by the below method.

IMPORTANT: If you DO NOT want your email scanned for Spam, you will need to let us know! To exclude your domain from being scanned complete the form below and check "do not scan my email".

To add an autoresponder or vacation message complete the form below.

Problems receiving email are usually caused by either having the wrong POP3 server settings and/or wrong login information, or there is a problem with your internet connection. Your incoming email server (POP3) settings are: mail.yourdomain.com

Your login information is your complete email address (yourname@yourdomain.com). Your login information and your password are case sensitive and must be entered exactly with no extra characters, leading or trailing spaces, etc.

If your problem is your internet connection please file a support request with your ISP.

You should NOT change your SMTP (Outgoing mail server) settings when you host with us. In other words you should use your existing ISP (Internet Service Provider) settings. Therefore if you were able to send email before we started hosting your website, then you shouldn't have a problem sending email now if you haven't changed these settings. If you want the mail to appear as it was sent from "yourdomain.com" then change the change the account settings to show the "From" email address as you@yourdomain.com.

Put your support request in the below form and we will respond as soon as possible. Please try to give a detailed description of your problem, what email program you are using if it is an email problem, what web browser you are using if it is web site related, what error messages (if any) that you received: